Books

Ideas developed beyond the article.

Books exploring technology leadership, organizational change, and what the accelerating pace of technological progress means for organizations, leaders and individuals.

Cover of Technology Isn't the Hard Part by Mark Patnaude

Technology Leadership

Technology Isn't the Hard Part

A practical look at technology leadership and the organizational, operational and human challenges that often matter more than the technology itself.

Technology is rarely the end in itself. The real challenge is building the capability, governance, service environment and leadership discipline that allow technology to create meaningful organizational value.

By Mark Patnaude • Available in Kindle and paperback editions

What Readers Will Learn

People First

Technology succeeds when people understand and embrace its purpose.

Business Value

Connect technology decisions to meaningful organizational outcomes.

Effective Processes

Build practical processes that improve consistency and performance.

Lasting Change

Strengthen organizational readiness and sustain improvements over time.

Cover of 250 Years of Accelerating Change by Mark Patnaude

Technology Change

250 Years of Accelerating Change

An exploration of technological acceleration and what the increasing pace of change means for organizations, leaders and individuals.

Technology has always changed how people work, communicate and make decisions. What is different now is the speed at which one wave of change increasingly gives way to the next.

By Mark Patnaude • Available in Kindle and paperback editions

Four Forces Shaping Our Future

Industrial Revolution

How mechanization transformed work and society.

Electrification

How electricity accelerated industry and everyday life.

Digital Revolution

How computing and connectivity reshaped the world.

Artificial Intelligence

How AI is accelerating change and challenging adaptation.

Cover Coming Soon

In Development

Next Book: ITSM Practitioner Guide

A framework-independent exploration of practical service management, effective discipline, and delivering business value. Title, cover, and publication date will be announced when confirmed.

Writing & Ideas

Books and shorter-form writing are part of the same body of work.

The books explore ideas in greater depth, while articles and essays examine specific questions around technology leadership, artificial intelligence, governance, service delivery and organizational change.